Refund and Returns Policy

Overview

At General Outdoor Supply, we strive to provide our customers with the best products and services possible. We understand that sometimes a return or refund may be necessary, and we want to make that process as easy as possible for our customers.

Returns:

If you are not satisfied with your purchase, you may return it within 20 days of the purchase date for a full refund or exchange. The item must be in its original condition and packaging, and you must provide proof of purchase. Please note that ammunition cannot be returned due to safety concerns.

To initiate a return, please contact our customer service team. We will provide you with a return authorization number and instructions on how to return the item. Once we receive the item and verify its condition, we will process your refund or exchange.

Refunds:

Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed and reflected on your account.

Exchanges:

If you would like to exchange an item, please contact our customer service team . We will provide you with an exchange authorization number and instructions on how to exchange the item. Once we receive the item and verify its condition, we will process the exchange and ship the new item to you.

Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the item. We will provide you with a return authorization number and instructions on how to return the item. Once we receive the item and verify its condition, we will process a refund or exchange, depending on your preference.

Please note that we reserve the right to refuse a return or exchange if the item is not in its original condition or packaging, or if it has been used or damaged by the customer.

We hope that our return and refund policy provides you with peace of mind when shopping with General Outdoor Supply. If you have any questions or concerns, please do not hesitate to contact our customer service team.

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